Police failures found in Phillip Dorsett death case
The IPCC said the second call handler who dealt with the neighbour's call at 08:59 GMT failed to ask any questions, assumed police officers had already checked Mr Dorsett and failed to identify that a significant amount of time had passed between calls which may have warranted further consideration.
She also failed to record this second call on an incident log.
As a result of these findings the police constable and the two members of staff have received management action, including an assessment of further training needs and words of advice.
IPCC Commissioner Naseem Malik said: "This was a very sad incident. It is evident that due to the past history of calls about Mr Dorsett the police officers and staff involved made assumptions on this occasion. This was clearly a mistake.
"There is no evidence to suggest Mr Dorsett might have lived with a quicker response, but that does not negate the fact that a member of the public needed assistance and Greater Manchester Police should have provided that assistance.
Source: BBC News
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